Follow-ups
Thank every Etsy buyer and ask for the review
Alura lines up a thank-you when an order comes in, tracking when it ships and a review request once it arrives. Check the list and send the day's batch in one click.
Trusted by fast-growing Etsy shops around the world
4.8 out of 5rating1.2M+sellers
SeedGeeks
ShemisliUS
EverlyGrayce
Up2ournecksinfabric
HundredHearts
SamiJEWELS
YourDIYSupply
WoodByStu
AWildBloomDesigns
KennedyClaireCouture
UnmeasuredEvent
MarciaEmbroidery
PsychicAmandaStudio
GracePersonalized
PEPPYBEADS
gemplus24
BaileyDesignedCo
amylucydesigns
GoHomeNumbers
MaisieMooDesign
icecreaMNlove
GreatLakesDigitals
ModPawsUS
IndiePattern
Follow-ups
The personal touch, without the typing
Write each message once. Alura fills in the buyer's name and order details and lines up each message at its moment; you send the batch.
Follow-ups that earn reviews
A thank-you when the order arrives with your review link already in it, then a check-in a few days later.
Send the day's batch in one click
Press Start sending and the Alura Chrome extension sends each message on Etsy for you, while you stay signed in.
Warmer words for regulars
Each trigger has one message for new buyers and a warmer one for regulars.
Rules hold back the wrong ones
Refunded orders, bad reviews and buyers already talking to you are skipped before anything goes out.
A closer look
What happens when you press send
Alura checks every follow-up against your rules and the order on Etsy, tells you what it held back and why, and keeps count of what you sent.
Start sending shows how many messages go out and how many AI writes first, then waits for you.
When a rule stops a follow-up, the reason sits next to the buyer's Etsy conversation. Skip it, or send it anyway.
Alura checks each order on Etsy right before it sends. If Etsy doesn't answer, that message waits for you.
After each batch, see how many days in a row you've sent follow-ups, and how many went out each day this week.
Reviews
What Etsy sellers say
Real reviews, quoted as published on Trustpilot and the Chrome Web Store.
Alura is absolutely amazing! So many great features, my favorite being Optimization. I've noticed an increase in views and sales since optimizing my best selling products' listings. I also love the Research capabilities so I can make sure my tags and products are on trend. The Customer Follow-up feature is wonderful and has resulted in much-needed reviews! And the Pinterest integration is like having a personal VA handling my Pinterest posts. Thank you, Alura!
Erin TameReview on Trustpilot- Rated 4.8 out of 5 by Etsy sellers
- Trusted by 1.2M+ Etsy sellers
Turn on your first follow-up
Pick your moments, check the messages and send today's batch in one click.
More features
Everything else Alura does for your Etsy shop.
