Etsy Shop Announcement Generator

Free tool

Type

Optional
Optional

Tone

You get 3 options to edit and copy, each checked for length and for common things Etsy doesn't allow. 3 free runs a day. Or start from an example below, free and unlimited.

Etsy shop announcement examples

Original examples for the situations sellers write about most. Select Use this to load one into the editor above with your shop name filled in. Examples are free and don't use a run.

Welcome

  • Handmade, small batch

    Welcome to our shop! Every mug here is thrown, glazed and fired by hand in my home studio, so no two are exactly alike. Orders ship in 3 to 5 business days, carefully packed. Questions about sizes or colors? Send me a message. I usually reply within a day.

  • Personalized gifts

    Hi and welcome to our shop! We make personalized gifts for weddings, new babies and birthdays. Add your names and dates in the personalization box at checkout, and we'll send a proof within 24 hours if you ask for one. Most orders ship in 2 business days.

  • Digital downloads

    Welcome to our shop! All items are instant digital downloads. Nothing ships, and your files are ready in your Etsy account right after checkout. Print at home or at any print shop. Need a different size? Message me and I'll help.

  • Vintage finds

    Welcome to our shop, where every piece is a one-of-a-kind vintage find. I photograph flaws up close and list them in each description, so you know exactly what you're getting. New finds are added every Sunday. Favorite the shop to see them first.

Sale or coupon

  • Weekend coupon code

    Weekend sale: 20% off everything with code SAVE20, until March 10 at midnight. Enter the code at checkout. It can't be combined with other offers. Thank you for supporting a small shop!

  • Buy more, save more

    Bundle and save: buy 3 or more prints and get 25% off with code PRINTS25. Mix any sizes and designs. The code works on your whole order at checkout.

  • Shop anniversary

    our shop turns 5 this week! To say thank you, everything is 15% off through June 8, with code FIVEYEARS. Thank you for every order, message and kind word over the years.

  • Black Friday

    Black Friday to Cyber Monday: 30% off the whole shop, no code needed. Prices are already marked down. Sale ends Cyber Monday at 11:59 pm Eastern. Order early for holiday delivery. Shipping deadlines are in each listing.

Holiday shipping deadlines

  • US and international dates

    Holiday order deadlines for delivery by December 25: US orders: place by December 12 Canada: place by December 8 International: place by December 1 Orders after these dates still ship, but may arrive after the holidays.

  • Personalized items

    Personalized orders for Christmas must be placed by December 9. Ready-made items can be ordered until December 15 for US delivery. Need it sooner? Choose express shipping at checkout and order by December 18.

  • Mother's Day

    Mother's Day is May 9. Order by April 30 for US delivery in time. Running late? Our printable gift cards are emailed instantly, and you can download yours right after checkout.

  • Last shipping day

    Last day to order for Christmas delivery in the US: December 14. We ship every order within 1 business day until then. After December 14, orders ship from January 2. Happy holidays from all of us at our shop!

Vacation or break

  • Away with return date

    our shop is on a short break from July 1 to July 14. You can still message me and I'll reply when I'm back. Favorite your must-haves so they're easy to find when the shop reopens on July 15.

  • Open, but shipping later

    Heads up: I'm traveling from August 4 to August 18. The shop stays open, and orders placed during that time ship on August 19. Thank you for your patience. Your order is worth the wait!

  • Holiday rest

    Closed for the holidays from December 22 to January 3 to rest and restock. All orders placed before December 21 have shipped. See you in the new year with fresh designs!

  • Family time

    our shop is closed for a few weeks for family time. We'll reopen on April 7. Existing orders are being shipped as usual, and messages are answered every few days. Thank you for understanding.

Processing delay

  • High demand

    Current processing time: 2 to 3 weeks. Orders are higher than usual, and each piece is still made by hand. Ship dates in each listing are up to date. Thank you for your patience!

  • Waiting on supplies

    Orders now ship in 10 business days instead of 5 while I wait on a delayed fabric delivery. Need it by a certain date? Message me before you order and I'll tell you honestly if I can make it.

  • Studio move

    We're moving to a bigger studio! Orders placed from September 1 to September 10 will ship by September 15. Thank you for sticking with us. More space means faster shipping soon.

  • Short pause, honest note

    Processing is slower right now because I'm recovering from a minor surgery. Please allow up to 3 weeks for orders to ship. I'm answering messages daily. Thank you for your kindness.

New collection

  • Seasonal drop

    NEW: the Autumn Glaze collection is here! 12 mugs and bowls in rust, moss and cream, made in small batches. Find them in the Autumn section of the shop. Once they're gone, these colors won't be back until next year.

  • Restock

    Back in stock: our best-selling linen aprons, now in two new colors, sage and charcoal. Sizes S to XL. Each one is cut and sewn by hand at our shop.

  • Wedding line

    Introducing our wedding collection: welcome signs, seating charts and table numbers that match. Every design is personalized with your names and date. Message us for a free proof before you order.

  • New printables

    Just added: 20 new printable planner pages for 2027, including monthly, weekly and habit tracker layouts. Instant download in A4 and US Letter. Look for the 2027 section.

Custom orders

  • Custom orders open

    Custom orders are open! I can change colors, sizes and wording on most designs. Send me a message with your idea, the size you need and your date. Custom pieces take about 3 weeks.

  • Pet portraits

    Commissions are open for custom pet portraits. Send a message with 2 or 3 clear photos of your pet and the size you'd like. I'll reply with a price and a custom listing for you to check out.

  • Limited slots

    I'm taking 10 custom orders for March. Message me to save a spot. Tell me what you have in mind, your colors and any deadline. Regular listings ship as usual.

  • Custom orders paused

    Custom orders are paused until May while I catch up. Everything in the shop is ready to ship. Want to be first in line? Favorite our shop and watch this announcement for the reopening date.

Etsy message to buyers examples

Thank-you messages, delay notes, away auto replies and custom order replies, ready to edit.

Order thank you

  • Classic thank you

    Thank you so much for your order from our shop! I'm getting it ready now, and it will ship within 3 business days. You'll get tracking from Etsy as soon as it's on its way. If you have any questions, just reply to this message.

  • Made to order

    Thank you for your order! Your piece is made to order, so I'll start on it within 2 days and ship it in about a week. I'll message you if I have any questions about your personalization. Enjoy!

  • Digital download

    Thank you for your purchase! Your files are ready to download from your Etsy account under Purchases. If a file won't open or you need a different size, send me a message and I'll fix it the same day.

  • Gift order

    Thank you for shopping with our shop! If this is a gift, let me know in a message and I'll leave the price off the packing slip and add a handwritten note. Your order ships in 1 to 2 business days.

Shipping delay

  • Carrier delay

    Hi! I wanted to let you know your order will ship on October 18, a few days later than planned, because of a carrier backlog in my area. I'm sorry for the wait. If that date doesn't work for you, reply here and we'll sort it out.

  • Taking longer to make

    Hi, thank you for your patience. Your order is taking a little longer than I hoped, and it will ship by May 16. I'll send tracking as soon as it's on its way. Please message me if you need it by a certain date.

  • Out of material

    Hi! I ran out of the yarn color you chose, and my new delivery arrives next week. Your order will ship by June 3. If you'd rather pick another color and get it sooner, just reply and I'll show you what's in stock.

  • Weather closure

    Hi, a storm closed our post office for two days, so your order will ship on Wednesday instead of Monday. Sorry for the delay, and thank you for understanding. Tracking will follow from Etsy.

Away auto reply

  • Vacation

    Thanks for your message! I'm away until August 3 and will reply within 2 days of getting back. Orders placed now will ship from August 4. Thank you for your patience!

  • Weekends off

    Thanks for reaching out to our shop! I answer messages Monday to Friday, 9 am to 5 pm Eastern, and I'll get back to you on the next business day.

  • Busy season

    Thank you for your message! It's our busiest season, so replies may take up to 48 hours. Shipping times and holiday deadlines are listed in each item's description. We'll be in touch soon.

  • Short break

    Hi, thanks for your message. I'm taking a few days off and will be back on March 3. If it's about an existing order, it's in good hands and will ship on time.

Custom order reply

  • Yes, with price and time

    Hi! Yes, I can make this in blue in the large size. It would be $10 more and take about one extra week. If that works for you, I'll create a custom listing for you to check out. Just let me know!

  • Need more details

    Thank you for thinking of our shop for this! To give you a price, could you send the size you need, your colors and the date you need it by? Once I have those, I'll reply with a quote and a custom listing.

  • Can do part of it

    Hi! I can't do gold lettering, but I can do the same design in copper or white, which look lovely on this wood. Would either work for you? I'll send photos of both if that helps.

  • Kind no

    Thank you so much for asking! This one is outside what I can make well, so I'll have to pass. I do offer custom names and colors on any design in the shop, if one of those is close to what you had in mind.

What is an Etsy shop announcement?

Your shop announcement is a short note on your shop's homepage. Etsy suggests it for news buyers should know right away, like a sale or time away. It's the place for what's true this week, while your About section, policies and item descriptions hold the details that rarely change.

You add or edit it in Shop Manager: select the pencil icon next to your shop name under Sales Channels, then go to the Announcement section. In the Etsy Seller app it's under More, Shop settings, Shop appearance. Your shop has to be open before you can add one.

Etsy doesn't publish a character limit for announcements. Its advice is to keep it "short and sweet". In a sample of about 7,600 shop announcements from Alura's Etsy shop data, half were under 340 characters and two in three were 500 characters or less. This generator keeps every announcement to 500 characters.

How to write an Etsy shop announcement

  • Put the news first. Many buyers read only the first line. "20% off everything until March 10" does more work than "Welcome to my little shop!"
  • One topic at a time. A sale, a deadline or a break. When everything is in the announcement, nothing stands out.
  • Write dates as month and day. "December 12" reads the same everywhere. "12/12" is clear, but "3/4" means March to some buyers and April to others.
  • Write coupon codes in capitals, exactly as you set them up, and say they're entered at checkout. The Etsy coupon code generator makes short codes that are easy to type.
  • Use short lines. A blank line between ideas makes deadlines and codes easy to spot on a phone.
  • Date it if your shop isn't in English. Etsy says the posted date may not update when your shop's language isn't English, and suggests adding the date to the first line yourself.
  • Take it down when it's over. An expired sale or last year's holiday dates tell buyers nobody is minding the shop.

A new shop with nothing to announce can use a welcome that says what you make and why it's worth buying from you. If you're still naming the shop, try the Etsy shop name generator first.

Etsy shop announcement examples and ideas by situation

Each situation has its own job, so each needs a different first line. The examples above show four ways to write each one.

SituationLead withExamples
WelcomeWhat you make and for whomSee examples
Sale or couponThe offer, the code and the end dateSee examples
Holiday shipping deadlinesThe order-by date for each regionSee examples
Vacation or breakThe dates you're away and when you're backSee examples
Processing delayThe current processing timeSee examples
New collectionThe collection name and what's in itSee examples
Custom ordersWhat buyers can customize and how to askSee examples

Etsy vacation mode message and vacation announcement

Vacation Mode pauses new orders. Your listings are hidden from search and can't be bought, but buyers can still visit your shop and message you. You still fulfill existing orders, manage cases and reply to messages. Turn it on in Shop Manager under Settings, Options, Vacation Mode, or in the Etsy Seller app under More.

The Vacation Mode tab has two optional text fields:

  • Vacation Announcement. Shown as a note from the shop owner at the top of your homepage, in place of your regular announcement.
  • Messages Auto-Reply. Sent to anyone who messages you while Vacation Mode is on. It replaces any other auto-reply you set up in Messages.

Fill in both. Etsy says unanswered messages count against your response rate, while auto-replies count as responses. Give a return date, not "back soon", and say what happens to orders already placed. Etsy notes your listings usually show again within minutes of turning Vacation Mode off.

Away for a few days but still shipping? You don't need Vacation Mode. Keep the shop open, add your dates to the announcement and set a temporary auto-reply.

How to set an out of office reply on Etsy

Etsy calls these auto-replies. You set them on Etsy.com in Shop Manager, then Messages, with the Auto-Reply button. They can't be managed in the Etsy Seller app. There are two kinds:

Auto-replyWhen it sendsRules
TemporaryTo messages you get during a period you pickFrom an hour up to 5 days. For longer, Etsy suggests Vacation Mode
WeeklyOutside the days and hours you're availableAt least 4 days a week, at least 8 hours on those days

Both send only to a shopper's first message, and both count as a reply toward your Star Seller messaging score. A temporary auto-reply overrides your weekly one until it ends. Pick the Away auto reply type in the generator, or start from an auto reply example.

Etsy message to buyers: what to write and where it goes

Message to Buyers is a short note Etsy adds to the receipt page and the order confirmation email after someone buys from you. Set it in Shop Manager under Settings, Info & Appearance. If you sell digital items, there's a separate Message to Buyers for Digital Items, shown on the Downloads page.

A good thank-you message does three things:

  1. Thanks the buyer, in your own words.
  2. Says when the order ships or how to download it.
  3. Tells them to message you with any questions.

For one order, you can also add a Note to buyer when you complete the order. Etsy lets you save up to 10 of these notes to reuse. For everything else, like a delay or a custom request, message the buyer from the order in Orders & Shipping. See the message to buyers examples for thank you notes, delay messages and custom order replies.

What Etsy doesn't allow in announcements and messages

  • Sending buyers off Etsy to buy. Etsy says your shop announcement and auto-reply should not be used to direct buyers to purchase from your personal website. It also scans messages for attempts to move a sale off Etsy.
  • Rewards for reviews. Etsy scans messages for review manipulation. Never offer a discount, gift or refund in exchange for a review.
  • Spam. Etsy also scans messages for spam and scams, so keep messages about the buyer's order or question.

This generator drops an option when it spots a web address, an email, a handle or a phone number, a direction to buy outside Etsy, or a review request next to a reward. It also drops codes, dates and numbers you didn't type. It catches common cases, not every one. Read what you paste anyway: you know your shop's dates and prices, and the generator doesn't.

Share tool

FAQ

Frequently asked questions

Can't find the answer? Contact us.

Helping 1,274,000+ sellersgrow their Etsy shops.