1. The types of personal data you collect from customers and visitors to your store
2. How you collect Etsy customer data
3. How you use any personal data collected by your business.
From fulfilling orders to communicating with buyers, you must clearly explain to customers how their data is being used or shared by your shop.
4. How customers can manage data collected about them.
Your policy should explain to users their rights around their personal data.
If a customer contacts you to access, correct or delete personal information held by Etsy, you may contact Etsy at Etsy.com/help for assistance, or request that the customer send a request directly to Etsy.
Major privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) each contain a list of rights that citizens based in the EU and California are entitled to.
5. Business Transfers
If your business is bought by or merged with another company, you should explain how existing customers’ information will be handled and who will have ownership of the data.
6. Contact Details
Include your contact details so that customers can get in touch with you about any queries they may have about their data or privacy.
7. The effective date of your policy
Whenever your policy is updated, be sure to update the date your amended policy takes effect.
Besides your responsibility to the law, maintaining the privacy and security of your customers' information is just good business.
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