Below you will find some common fixes for any issues you may be experiencing with the Alura extension.

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Option 1: Clear your cache

1. In the Chrome menu, go to Preferences ⇨ Advanced ⇨ Privacy and Security ⇨ Clear Browsing Data.
2. Make sure the following options are selected: (1) Choose "Since the beginning of time", (2) Cookies and other site and plugin data, (3) Hosted app data.
3. Click "Clear Browsing Data"
4. In the Chrome menu, navigate to Preferences ⇨ About Chrome and make sure Chrome is updated to the current version.
5. Quit and reopen Chrome.
6. Try opening Alura!

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Option 2: Try Reinstalling our Extension

1. Go to the Chrome menu and click Preferences ⇨ Extensions ⇨ Click "Remove" next to the Alura extension.
2. Click "Confirm" again to confirm the removal of the extension.
3. Visit the extension page for Alura the Chrome Web Store.
4. Click "Add to Chrome"
5. Click "Add Extension" on the pop-up.
6. Try signing into Alura again.

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